Who Is Behind This Policy
This Privacy Policy applies to Cobra Casino, operating through the domain cobracasino-nz.com. Whenever "we," "us," or "our" appears in this document, it refers to the team running this platform. You are the person using our services — referred to simply as "you."
What Information We Collect and Why
We only collect information that has a specific, functional reason behind it. Here is a breakdown of what that looks like in practice:
Information You Provide Directly
- Your name and surname when registering an account
- Your email address for account communication and verification
- Your date of birth to confirm eligibility for our services
- Your residential address when required for account verification
- Copies of identification documents when identity checks are required
Information Collected Automatically
- IP address and general location data based on that IP
- Device type and browser version
- Pages visited, session duration, and click behavior on the site
- Cookies and similar tracking technologies (explained further below)
We do not collect information speculatively. If we ask for something, it is because a specific process requires it — account creation, security verification, or service delivery.
How We Use What We Collect
Every piece of information we hold is connected to a concrete use. Below is the table that maps data categories to their purposes:
| Data Type | Why We Use It |
|---|---|
| Name and contact details | Creating and managing your account, sending relevant notifications |
| Date of birth | Confirming you meet the minimum age requirement |
| Identity documents | Fulfilling regulatory verification obligations |
| Device and browser data | Diagnosing technical issues, improving site performance |
| Behavioral/session data | Understanding how users interact with the platform to improve it |
| IP address | Detecting suspicious activity, ensuring geographic compliance |
Cookies and Tracking Technologies
Cobra Casino uses cookies — small files stored in your browser — to keep the site functional and to understand how visitors use it. Some cookies are essential, meaning without them parts of the site would not work correctly. Others are analytical and help us see patterns in usage without identifying you personally.
You can adjust your cookie preferences through your browser settings at any time. Blocking certain cookies may affect how specific features behave, but your core account access will remain intact.
Sharing Your Data With Third Parties
We do not sell your personal data. We do not trade it or pass it to third parties for their own marketing purposes. There are, however, situations where sharing is unavoidable or legally required:
- Service providers who handle technical infrastructure, such as hosting or security — they operate under strict data processing agreements
- Identity verification services used to confirm account details
- Regulatory authorities or law enforcement if legally compelled to share
- Analytics providers who process data in aggregated, anonymized form
Any third party we work with is vetted for their data handling standards. We do not hand data over casually.
How Long We Keep Your Data
Retention periods depend on the type of data and the reason it was collected. Account information is kept for as long as your account remains active. After account closure, certain records are retained for a period required by applicable regulations — typically several years. Behavioral and session data is held for a much shorter window, generally used only to improve the platform and then discarded.
When data no longer serves a purpose and no legal requirement demands we keep it, we delete it.
Your Rights Over Your Personal Data
You have real, exercisable rights here — not just theoretical ones listed to meet a requirement:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If something we hold is inaccurate, you can ask us to fix it.
- Deletion: In certain circumstances, you can ask us to erase your data entirely.
- Restriction: You can ask us to limit how we process your data while a dispute or review is ongoing.
- Portability: You can request your data in a structured, machine-readable format.
- Objection: Where we process data based on legitimate interest, you can object to that processing.
To exercise any of these rights, contact us directly. We will respond within a reasonable timeframe and will not make the process unnecessarily complicated.
Security Measures
We apply technical and organizational safeguards to protect the data we hold. This includes encrypted connections, access controls that limit who within our team can view personal data, and regular reviews of our security setup. No system is completely immune to risk, but we treat data protection as an ongoing operational responsibility, not a checkbox.
Children and Our Services
Our platform is strictly for adults. We do not knowingly collect data from anyone under the legal age threshold applicable in their jurisdiction. If we discover that a minor's data has been submitted, we will delete it promptly and close the associated account.
Links to Other Websites
Our platform may occasionally include links to external sites. Once you leave cobracasino-nz.com, this Privacy Policy no longer applies. We have no control over how other websites handle your data, and we recommend reviewing their own privacy documentation before engaging with them.
Changes to This Document
We may update this policy when our practices change or when regulatory requirements shift. When meaningful changes occur, we will make them visible — either through a notice on the site or direct communication to registered users. Continuing to use the platform after updates are posted means you have reviewed the current version.
Frequently Asked Questions
Can I ask you to delete everything you have on me?
Yes, in most cases. If there is no legal or regulatory reason requiring us to retain specific records, we will delete your data upon request. Some records tied to compliance obligations may need to be kept for a defined period regardless of your request — we will be transparent about that if it applies.
Do you use my data to send marketing emails?
Only if you have opted in to receive them. You can withdraw that consent at any time through your account settings or by contacting us directly.
How do I know my data is being handled properly by your third-party providers?
Every provider we share data with is bound by contractual data processing terms. We only work with providers who can demonstrate adequate security and privacy standards.
What happens to my data if I close my account?
Most of your data is deleted or anonymized after account closure. A portion may be retained for a legally required period — after which it is fully removed from our systems.
Contact Us
If you have questions about how we handle your data, want to exercise your rights, or need clarification on anything in this document, reach out to our support team directly:
- Email: support@cobracasino-nz.com
We will get back to you as promptly as we can. If your request is complex, we may need a few additional days — but we will acknowledge receipt quickly and keep you informed throughout the process.